General Information: Privacy Policy: Medical Group Victoria's personnel are compliant with Australia's Privacy Act/Principles. Any information or documentation received from a client is saved within a secure database which is password protected and accessible by MGV personnel only. A daily system backup is undertaken. Information is not shared with another party unless specifically requested by a client. Requests of this nature must be made in writing and forwarded directly to MGV's management. With respect to patients attending Medical Group Victoria to consult with a visiting clinician, MGV personnel do not have access to medical databases or files. Visiting clinicians do however provide a clinic appointment list (and which contains patient-names and telephone numbers) in relation to their on-site clinic. The appointment list is securely destroyed at the end of each clinic. Enquiries relating to Medical Group Victoria's privacy policy should be forwarded to management via MGVreceptionist@gmail.com. Medical Group Victoria's Complaints Policy: Enquiries or complaints relating to Medical Group Victoria and the services provided (e.g. management services, sessional rooms leasing, rooms facility, on-site personnel) are to be forwarded to management at MGVreceptionist@gmail.com.
Please refer to the Telephone Numbers of Note page within our website and for further assistance.
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